Last updated: October 26, 2026
Aurora Lights AI LLC (“we,” “us,” or “our”) explains in this Privacy Policy how we collect and use personal information through our website, inquiry forms, appointment scheduling, and related business communications.
1. Who we are
Aurora Lights AI LLC
7901 4th St. N, Ste 300
St. Petersburg, FL 33702
United States
For privacy questions or requests, email [email protected]
2. Information we collect
When you contact us or schedule a call, we collect information you provide, such as your name, email address, company name, website, company size, social media link, appointment details, and information about your business needs. If you provide a phone number or other contact details in a message, we may also retain that information.
Our website and service providers may collect technical information such as browser and device details, IP address, pages visited, referral sources, and interactions with the website. Optional analytics collection depends on your cookie choices.
Please do not submit passwords, financial account details, sensitive personal information, or confidential information about other people through our inquiry forms.
3. How we use information
We use information to:
Respond to inquiries and discuss potential projects.
Schedule and manage appointments.
Send requested information, appointment confirmations, reminders, and related communications.
Provide and administer services you request.
Understand website use and improve our content and services.
Protect our website, prevent misuse, maintain business records, and meet legal obligations.
Submitting an inquiry does not automatically subscribe you to unrelated promotional messages.
4. Cookies and analytics
Cookies are small files stored on your device. Our website uses essential cookies and similar technologies to support website functions and remember cookie choices.
Google Analytics has been removed from our website. HighLevel’s website reporting tools remain part of our current hosting setup. Analytics may include information about pages viewed, visits, referral sources, devices, browsers, and interactions.
Choose Essential only to decline optional cookies, Accept all to allow them, or Customize to select available categories.
You can also block or delete cookies through your browser settings. To make a new choice, clear this website’s cookies and revisit the site. Deleting cookies may reset saved preferences. Contact us if you need help withdrawing consent.
5. How information is shared
We use service providers to operate our website and business. Depending on your interaction with us, these include:
HighLevel/LeadConnector for website hosting, forms, contact management, scheduling, and related communications.
Google for business productivity tools.
Microsoft for email and business communications.
Zoom for online meetings.
These providers receive information needed to perform their services and may process technical information under their own privacy policies.
We may also disclose information to professional advisers, when required by law, to protect legal rights or security, or in connection with a business transfer subject to applicable protections.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. International processing.
We are based in the United States. Information may be processed in the United States and other countries where our service providers operate. Privacy protections may differ from those in your country.
Where applicable law requires safeguards for international transfers, those safeguards must apply to the relevant processing. You may contact us for information about arrangements relevant to your personal information.
7. How long we keep information
We retain personal information for as long as reasonably necessary for the purposes described in this policy.
Retention depends on the nature of your inquiry, whether it leads to an ongoing business relationship, service and recordkeeping needs, applicable legal requirements, and the need to resolve disputes or protect legal rights. Cookie lifetimes are separate from the retention of information in our business systems.
8. Your privacy rights
Depending on your location and applicable law, you may have rights to access, correct, delete, obtain a copy of, or restrict the use of your personal information. You may also have a right to object to certain processing.
Where we rely on consent, you may withdraw it. Withdrawal does not affect processing that was lawful before withdrawal.
To make a request, email [email protected]. We may need to verify your identity before fulfilling it. Certain information may need to be retained to meet legal obligations or protect legal rights.
If you are in the United Kingdom or European Economic Area, you may also complain to your local data protection authority. In the United Kingdom, this is the Information Commissioner’s Office.
9. Legal grounds for processing
Where UK or European data protection law applies, our grounds for processing may include:
Taking steps at your request before entering a contract, or performing a contract.
Our legitimate interests in responding to business inquiries, operating and securing our business, and maintaining appropriate records, balanced against your rights.
Your consent, including for optional analytics cookies.
Compliance with legal obligations.
10. Security
No internet transmission or storage system is completely secure. Please use our initial inquiry form only for information needed to discuss your request. If a project requires sensitive or confidential materials, contact us to arrange an appropriate way to share them.
11. Children’s privacy
Our website and business services are intended for adults and business users. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and address it.
12. Other websites and client projects
Our website may link to external websites or services with their own privacy practices.
This policy addresses our own website and business interactions. Processing carried out on behalf of clients may be governed by separate service agreements, data processing agreements, and the client’s privacy notices.
13. Changes to this policy
We may update this policy as our services, tools, or legal obligations change. We will update the date above and provide additional notice where required.
14. Contact us
For privacy questions, requests, or concerns:
Aurora Lights AI LLC
7901 4th St. N, Ste 300
St. Petersburg, FL 33702
[email protected]